Terms and Conditions
Welcome to FeltFabMart. By accessing and using our website https://feltfabmart.com, you agree to comply with and be bound by the following Terms and Conditions (the “Agreement”). Please read these terms carefully before using the Site. If you do not agree to these terms, you should not use the Site.
- General
FeltFabMart is a platform that provides home furniture, including bookcases, cabinets, tables, storage solutions, and accessories. These Terms and Conditions govern your use of the Site and any services, products, or content offered through it.
- Use of the Site
Eligibility: By using this Site, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
Account: You may be required to create an account to make purchases or access certain services on the Site. You are responsible for maintaining the confidentiality of your account information and password.
Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or abusive activities while using the Site. This includes, but is not limited to, violating intellectual property rights, submitting false information, or transmitting harmful content (such as viruses).
- Products and Pricing
Product Availability: All products listed on the Site are subject to availability. We reserve the right to limit the quantity of products sold or to discontinue products at any time.
Pricing: Prices of products are listed in the local currency (NGN) and are subject to change without notice. Shipping fees and taxes may be added to the total cost of your order and will be disclosed at checkout.
Errors: In the event of an error in pricing or product descriptions, FeltFabMart reserves the right to cancel or refuse any order placed at the incorrect price or with inaccurate product details.
- Orders and Payments
Order Confirmation: After placing an order, you will receive an order confirmation email detailing your order. This does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.
Payment: We accept payment through various methods, including credit cards, debit cards, and online payment systems. All payments must be made in full before an order is processed.
Shipping: Shipping fees are calculated at checkout. Delivery times may vary based on your location and the shipping method selected.
- Shipping and Delivery
Delivery Areas: We offer delivery services within Nigeria.
Delivery Times: Standard delivery typically takes 3-7 business days. Express delivery may be available for an additional fee.
Shipping Fees: Shipping costs are calculated at checkout based on your location and order size.
Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
- Returns and Exchanges
Eligibility for Returns: Returns are accepted for unused, undamaged products within 7 days of delivery. All items must be in their original condition with tags attached.
Exchanges: If you wish to exchange an item, please contact customer service for assistance. Exchanges are subject to stock availability.
Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds: Refunds will be processed within 7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
- Intellectual Property
Ownership: All content on the Site, including text, images, logos, graphics, and trademarks, are the property of FeltFabMart or its content suppliers and are protected by intellectual property laws.
Usage: You may not copy, reproduce, distribute, or use any content from the Site without prior written permission from FeltFabMart.
- Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Site, you consent to the collection and use of your personal data in accordance with our Privacy Policy.
- Limitation of Liability
Disclaimer of Warranties: The Site and all products and services provided are on an “as is” and “as available” basis. We do not make any warranties, express or implied, regarding the accuracy, completeness, or reliability of the Site or the products offered.
Limitation of Liability: In no event will FeltFabMart be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site or the products.
- Indemnification
You agree to indemnify and hold FeltFabMart harmless from any claims, damages, losses, or liabilities arising out of your use of the Site, violation of these Terms, or any infringement of third-party rights.
- Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration or in the courts of Nigeria.
- Modifications to the Terms
FeltFabMart reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be updated. It is your responsibility to review these Terms periodically.
- Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: support@feltfabmart.com
Thank you for choosing FeltFabMart. We look forward to serving you!